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01 What are the shipping options available?
We offer two options:
- Standard Shipping: Free for all orders, with delivery in 6–10 business days.
- Priority Processing + Insured Shipping: Faster processing and delivery within 2–4 business days, along with insurance against loss or damage.
02 Will I receive a tracking number for my order?
Yes, once your order is dispatched, you’ll receive an email with a tracking link to monitor your delivery in real time.
03 How easy is it to set up the EliteCinema Pro projector?
It’s simple! Just connect the projector to a power source, pair it with your Wi-Fi, and start streaming from platforms like Netflix. For gaming, connect via HDMI. Use the focus adjustment for crystal-clear visuals.
04 What accessories come with the EliteCinema Pro?
Your package includes the projector, power adapter, remote control, and a user manual.
05 Can the projector connect wirelessly?
Yes, it features advanced Bluetooth and dual-band Wi-Fi 6 for smooth wireless streaming and device pairing.
06 What if my product arrives damaged or defective?
If your product is damaged or defective, we’ll replace it free of charge. Contact us immediately for assistance.